Tuesday, July 28, 2015

Genius Bar...Genius!


Genius Bar...Genius!
Thank you Apple Customer Service!!

I just wanted to give a big thank you to Apple for their excellent customer service.  Between my iPad Air and my Macbook Pro, I have ran into some glitches lately.  The major being a cracked screen.  Yikes!

Apple Customer Service was excellent in resolving all my issue.  I talked to a handful of people.  Each and every one of them were polite and knowledgeable.

After my phone conversation with Apple Support, I ended up taking a trip to the Genius Bar.  This too was a great experience.  My sister (who went a long with me) commented, “Wow, I can’t believe how quick and easy that was!”

Thank you Apple for you dedication to the education world and your values in customer service.  It truly shows in the way your employees treat customers.